FOR EVERY PURCHASE
Delivery Notice
- Thailand: Expected delivery within 7 days (from order placement date).
- Rest of the world: Expected delivery within 14 days (from order placement date).
- Pre-order items: Expected delivery within 28 days (from order placement date).
Please note that these are estimated delivery times and may vary slightly. We are committed to fulfilling your order as quickly as possible.
Tax&Duties
The displayed prices include VAT and customs tax only in Thailand, Japan, South Korea, China, Singapore, and Taiwan. In other countries, Tax and Duties apply which may vary depending on each country's import goods policy.
Exchanges&Returns
We offer product exchange, return, and refund within fourteen (14) days from delivery. We will need to inspect the product to ensure its eligibility for exchange, return, or refund.
Your product might be eligible for a full refund or exchange if it is defective from shipping, wrongly delivered, or if it has a different size, colour, or details than what was stated in the original order. Non pre-order or non-customised items are also eligible.
Enclosed pre-paid return shipment is mandatory in terms of exchange of products.
Terms & Conditions
Each of KŌDO's items is handmade or hand-assembled. The customer shall acknowledge the possible minor differences in colours, textures, and stitches that may be caused by material sourcing and the production process. The photos on the website may not correspond to the actual appearance of the product, and we try our best to provide a detailed description of each item.
Product Care
Scratches, leather discolouration, and other defects may occur due to humidity, heat, heavy usage, and other conditions over time. We advise customers to keep their items away from heat, damp areas, and sharp objects.